Contact information

CONTACT US

Have a question about our curated lighting catalog or need help with a recent order? Our dedicated support squad is available around the clock to assist you.

To ensure the fastest and most efficient response, we handle 100% of our customer support inquiries via email. This allows us to keep a detailed paper trail of your order history, tracking status, and any photos or video requests without putting you through long corporate automated phone queues.

• Official Brand Support Email: support@deuxtg.com

• Customer Care Hours: Monday through Sunday, 24/7/365.

Got an Order Update Question?

If you are tracking a package, please ensure to include your Full Name and Order Number (e.g., #DeuxTG1001) inside the subject line or body of your email so our curation team can track down your status in seconds.

Note: Please allow a window of up to 12-24 hours for our human response crew to get back to you during holiday seasons or peak traffic spikes. We promise we are on it!