Shipping policy

SHIPPING POLICY

Thank you for shopping at DeuxTG! We are dedicated to delivering your products in a timely and secure manner. Below you will find the terms and conditions that constitute our Shipping Policy.

1. Shipping Destination & Rates

  • United States: We are proud to offer FREE Standard Shipping on all orders across the United States. No minimum purchase is required.

2. Processing Time

  • All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email.

  • You will receive another notification with tracking information when your order has officially shipped.

3. Estimated Delivery Time

Because we work directly with premium global suppliers to guarantee the best quality and design, our estimated delivery time within the United States is:

  • Standard Shipping: 8 to 12 business days.

Please note that delivery times are estimates and may vary slightly due to external factors such as customs processing or postal service delays.

4. Order Tracking

  • Once your order has shipped, we will automatically send you an email containing your tracking number and a link to monitor your package's journey in real-time.

5. Lost or Damaged Packages

  • If your product arrives damaged during transit, or if you do not receive your package within 25 business days, please contact our support team immediately at support@deuxtg.com. We will gladly arrange a replacement or full refund to ensure your satisfaction.